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Partypoker- Change screen name

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Mark
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Posts: 15.
11/05/2021 10:54
|I have had an email from Partypoker saying that from today I must change my screen name.
Apparently all players are being asked to do this from today.
Has everyone had this email? And does anyone know how to do it?
In settings there is only the option to change my picture but not my screen name.
The email says you’ll automatically be asked to change it when you next log in but I wasn't. There was just a link that takes you to the Partypoker website help page but there is nothing in there to tell you how to change your screen name.
Irish Tom
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Posts: 7000.
11/05/2021 10:56
|Firstly I would make 100% sure the email is from PP Mark - and secondly, either way, I'd just wait to see what happens as if right, at some point you'll probably be forced to change it on logging in at some point.
Devious Diva
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Posts: 5104.
11/05/2021 14:11
|I got that email yesterday so when I tried to log on today ..it wouldnt let me and told me to choode a screen name...but when I did it just kept saying screen name updated recently..so ive emailed them with a pic of the screen cos you cant live chat ,,,so wait and see what happens
Devious Diva
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Posts: 5104.
11/05/2021 15:08
|just had a reply from PP..theirs an issue with the changeover ..so just sign in with usual name for now they say,,so I have done..its ok!
Dan
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Posts: 84.
12/05/2021 08:15
|I talked to them on chat as there were no instruction how to do it. They said there will be a pop up and just wait for it.
Devious Diva
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Posts: 5104.
12/05/2021 10:00
|where did you find a live chat button?..I thought Id used one before then couldnt see it this time
Irish Tom
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Moderator
Posts: 7000.
12/05/2021 10:45
|
We expect the below to happen 'sometime' today whereby everyone will be required to change their table nickname when logging in.

I would also advise, if you haven't verified your account by sending in photo ID / proof of address then you should do that also - it could be requested at any time and if it happened when you were due to play in a final for example, you wouldn't be able to play because it can take days to be verified if asked for - so do it before it is asked for!
Delwat
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Posts: 19955.
12/05/2021 17:31
|logged in 4 times today no prompt to change table name .
Irish Tom
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Moderator
Posts: 7000.
12/05/2021 19:35
|had mine this evening -'sometime' Del smile
Delwat
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Posts: 19955.
12/05/2021 20:46
|thanks tom will just keep logging in until i get the prompt
Irish Tom
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Posts: 7000.
12/05/2021 20:54
|They've had problems with it Del - so I wouldn't be totally surprised if it didn't happen for everyone!
Lips B
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Posts: 23.
12/05/2021 22:38
|Changed my screen namesmile
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